This question has always baffled me. When a company like Uber or Postmates goes live, how is it possible for them to make sure there is a large enough supply of drivers to maintain the demand of customers and vice versa (large enough demand of customers to maintain the supply of drivers).
I understand that it is damn near impossible for on-demand companies to know every single issue that may arise at the beginning, but I assume there is a preferred practice to at least mitigate these issues to a degree.
The two main cases I am wondering:
- An influx of orders come in and there just isn’t a high enough supply of drivers to process every single order.
- An influx of driver signups and there just isn’t a high enough demand of customers to make it worthwhile for these drivers.