On the heels of a personal and revealing exchange between the company and a prominent former executive, the executive has softened some of his criticisms, while made what is perhaps its fullest acknowledgment to date of the negative consequences of its massive global platform.

Facebook found itself scrambling again this week after the executive, Chamath Palihapitiya. said he felt “tremendous guilt,” about the products he built because they were addictive and were “ripping apart” society. Palihapitiya, a prominent and usually outspoken venture capitalist whose career was launched by his fortune and reputation as Facebook’s head of growth, made the comments at a Stanford University a month ago. The comments went viral when they were published on a website, The Verge.

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